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DOCUMENTATION &
SUPPORT

Everything you need to get the most out of your Kred device. Download our guides or contact our US-based support team.

Download Documentation

Quick Start Guide

3 pages

Get up and running in minutes. Covers device setup, WiFi connection, activation, and your first ID scan.

Includes:
  • Power on & WiFi setup
  • Device activation
  • First scan walkthrough
  • Scan result colors explained

Complete User Guide

Full manual

Comprehensive reference for all Kred features including patron management, tags & bans, admin settings, and troubleshooting.

Includes:
  • Patron management
  • Tags, bans & watch lists
  • Admin dashboard
  • Backup & data transfer
  • Troubleshooting

Need More Help?

FAQ

Answers to common questions about Kred

Compatible Scanners

Verified Bluetooth scanners for the Kred app

Recommended Gear

Products we recommend alongside Kred

Contact Sales

Questions about pricing or custom solutions

Feature Request

Suggest new features for Kred

Contact Support

Our US-based support team is here to help with device issues, account recovery, and technical questions.

support@kredscan.com

Technical support & troubleshooting

(877) 835-4635

Mon-Fri, 9am-6pm EST

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Questions?
(877) 835-4635